I'm not one for excessive self-promotion, but I do believe in telling the truth. If you don't know anything about me, this will bring you up to speed.

Here some of my accomplishments:

  • Author of How to Self-Promote without Being a Jerk, Never Tell People What You Do, and Making It Personal; co-author of Smart Customers, Stupid Companies
  • Speaker for hundreds of workshops, keynote speeches and training programs delivered to a wide variety of organizations. My audiences have included executives, physicians, technology and e-commerce professionals, customer service representatives and entrepreneurs.
  • Cited by The Chartered Institute of Marketing – the largest organization of marketing professionals in the world – in their inaugural listing of the 50 most influential thinkers in marketing and business today.
  • Named a LinkedIn Influencer in the first week of that program, and have since earned a position on LinkedIn as the most prolific and approachable of this elite group. At present, more than 700,000 people follow me.
  • An original partner of the customer strategy consultancy, Peppers and Rogers Group, and helped grow that firm from ten to 150 employees in three years 
  • “Marketing guru” for over 250 entrepreneurs through the Birthing of Giants program at MIT
  • Raised or helped raise $20 million for start-up and entrepreneurial ventures
  • Part of the Ogilvy & Mather team in the mid-90s that helped change the brand positioning for IBM. Ran the IBM PC Company direct marketing account, then became the strategist for IBM in the interactive agency.
  • Taught the capstone entrepreneurial course in the MBA program at Babson College.
  • For The Danbury Mint, I created a new product line of precision-engineered model cars, took sales from zero to $20 million in three years, and established a business that has been successful for 25 years.
  • Earned an MBA at The Wharton School and has presented at Wharton, Yale University, New York University, Fairfield University and Babson College.